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Testimonials

Actual Email below with email address and some info partially masked for privacy:

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Date: Fri, 15 Jan 2010 13:03:40 +0000 
From: Jxxxxxx Pacheco <daddysgirlxx@xxxxxxx>   Import addresses  Block email  align=   col0-omc2-s10.col0
To: <info@etherealdecor.com>
Subject: RE: crystals order: response needed  
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Dear customer service,
 
                 I received my order last night. I would just like to thank you one more time for your help. The crystals are absolutely gorgeous! Thanks again!
 
         Best Regards,
 
                                Jessica Pacheco- a VERY happy customer!
 

J. Pachecho, Dartmouth, MA

Actual Email below with email address and some info partially masked for privacy:

---------- Original Message -----------
 
Date: Wed, 6 Jan 2010 13:41:11 -0800  Download Re: crystals new order.msg
From: Info <info@esqxxx-xxxxxxxxxxx  Import addresses  Block email   Block SMTP relay OMTA11.
To: info@etherealdecor.com
Subject: Re: crystals new order  
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Hi! I just wanted to thank you for helping me with my order before the  
holidays! You were able to turn the crystal ropes around super fast  
and made our project come in on time. Thank you for your  
professionalism and flexibility!

Hope the holidays were good,

Renee Ingram
Studio Manager

andi kovel
justin parker
 

R. Ingram, Portland, Oregon

More Testimonials from our Email Files

Note: these are not shown in the same format as those above because it takes a lot of work to get an email to show in it's original form without disclosing pertinent private information that is embedded in the email. 

Hello, My name is (J. Graf).  I purchased a manzanita tree along with the swarovski crystals back in July/August 2008. I promised I would send pictures of how the tree turned out. What I did was make the crystals on the tree my favors. I used the tree as my centerpiece for the place card table as well. I have attached pictures.  We had the 12 inch links broken into 6 inches & the crystal fit into a regular size necklace box.  We also purchased the necklace boxes online and dressed it up with white silk bows.

We ended up saving money with this BEAUTIFUL tree. The centerpiece for our placecard table was to cost $300. The favors we chose for around 200 guests would have came to over $500. The Tree/crystal/materials came to $800 with shipping. I hope this will be able to help! If you have any questions please feel
free to email me back.


J. Graf, North Brunswick, NJ


I would like to say a huge THANK YOU!! I received my order in the mail last night and they are absolutley stunning I couldn't be happier. I was so pleased with how everything was packaged, as I was a bit concerned with brakeges especially as they were coming from the U.S.  I am just about to order some more strands (Swarovski lead-free 14mm crystal ropes)  and can't wait for them to arrive.  I would also like to say thank you for the constant updates and communication in regards to delivery and pricing. Thank you again I will definatley be recommending you to my friends. Thank you Thank you Thank you. 

Christine Cousins
Australia


Thank you so much for all your help this evening with my order.  You provided world class service and Ethereal decor is extremely lucky to have such an amazing employee as yourself. It was such a pleasure speaking with you and I can't wait to receive the Trees & crystals (metal trees, Swarovski & Ethereal crystals). Thanks again,
 
Yvette Anderson
New York


The (Custom Silver Crystal Tree) tree was BEAUTIFUL!!!!!!!! (Swarovski Lead Free Crystal Ropes) I got so many compliments on it and most people thought that it was part of the reception hall. Unfortunately, I still don't have any pictures of it. I called my photographer and asked me to send me some sample pictures because I just couldn't wait for the proofs to come in. He sent me pictures of me and James, and the cake (which I designed), but no tree. ).... I really want to thank you in person and not via email.

Dahlia Saaman

Just received my shipment (Complete Crystal Tree Set with Real Wood Branches, Gilded Gold) ... UNBELEIVEABLE!!! I love it!! You are incredible.. THank You so much....I am planning on ordering a few more crystals .(Swarovski Lead Free Crystal Ropes) .. I really don't need them because my crystals look spectacular as is...I My wedding is not until October and I have only showed a few peiple and they are just blown away. THanks!

Chantelle Peters


Just received the crystal and they are ammmmmmaaaaaaaazzzzzzziiiiiinnggggg!! (Swarovski Lead Free Crystal Ropes) Thaks for all your help I am sure they will look just great at the wedding!!

Julie Atri
JulieAtri.com


The Silver tree was at a bridal show. Everyone went crazy over it.

Mark P. Ephraim
MPE Event Productions, Inc

We need the (new order) crystals as quickly as possible (Swarovski Lead Free Crystal Ropes). We have received the first order and the crystals are so wonderful we decided we need more!! Thanks so much.

Lillian Ulmer

I received some Swarovski crystal and fell in love with them.  I upgraded my entire order to all Swarovski crystal immediately.  ...  I would highly recommend ordering from your company to any of my friends and family members.  The crystals are beautiful and exactly what you said they were on the website.

Gwen Hutchinson


Cynthia, You were a life saver. You took the time to explain the details of exactly what I needed to create a 'magnificent crystal tree' (Swarovski Lead Free Crystal Ropes). It was a huge success! The attached photo does not show the true beautiful of it. Now here is the problem. Two people loved them so much they want me to do their reception tables (20-30) with the crystal trees on each. Thanks.

La Tanya Eiland

THANK YOU SO MUCH, I can't wait until our event it is the Texas Roll-Royce owners club 40th Show off will let you know and take pictures of this event. Thanks,

Cathie Mouton

Thank You.   I already call and made the order and I receive. They are very beautiful. Thanks for your kindness,


Olga Fas

Hi, Just a note to tell you that the crystal dewdrops for the bouquet  (Bouquet Fantasy) arrived and they are spectacular! Thank you,
 
Linda Simone

Thank you so much for processing the return of my test-tube vase hangers!!! I can't tell you how much I appreciate your kindness and willingness to work with me!! What an amazing company you have! Thank you again for everything!! It has been pleasure working with you and I look forward to continuing my business with you in the future.

Meghan M. Swartz

The crystals (Swarovski Lead Free Crystal Ropes) were absolutely stunning, I love them. they were so beautiful. Cynthia, you were so helpful. I know you didn't slave over them personally, but you were very professional. I am back from my honeymoon and want you to know you did a good job. I've worked in customer service and know it is important. Word of mouth is very powerful.You did a wonderful job. I will be referring you. Thanks again.

Marvina Jones

I chose to have the crystals (Bouquet Fantasy) incorporated in my red rose bouquet and they were breath taking. The florist that I used complimented the quality of the crystals and did a beautiful job. Thank you Cynthia for your opinion and being so nice. I was very satisfied with the crystal stems. Thanks again.

Odilia Guillen Wallace

We received our centerpieces yesterday and they are beautiful. Thanks so much for your help.

Judy Hull

Thank you for understanding the situation, I really appreciate all of your help. We also think the vases are gorgeous and cannot wait to use them for my wedding!

Danielle LaRicci

Thank you for understanding the situation, I really appriciate all of your help...cannot wait to use them for my wedding!

Danielle LaRicci

Your wonderful staff has gone above and beyond with helping to make my wedding day that is August 14, 2005, one of the most rememberable days of my life. Thank you

Cathy Burton

Thank you very much - and they were beautiful - we recommended you to lots of folks!! Thank you again.

Pamela Dias

...Thanks, i got the order and the paris collection will be just perfect for my special day.. thanks 4 all your help...

Jaime

I just want to thank your company for doing an amazing job on the flowers that I ordered. They were perfect and everyone loved them!


Valerie Ponte
 
...you said they was so lovely (centerpieces) people was stealing it off people table ... I would love to get some more, some people who win it, left their table to smoke or the wash room by the time they came back it was gone, can you belive and now they are ask for it I feel bad so I told them I will order some for them ...

Vera Iyamu

 
Have recieved the the last 3 Swans in perfect condition thank you very much for your prompt attention.

Ethel Persicke

Hello: O.K. I received them in the mail today and they are absolutely beautiful!!

Lisa Podsiadlik

I received both of my orders today. Thank you so much for your efforts to meet my deadline. Everything is beautiful!!

Gary and Susan Atchley

Thank you so much for your response. Thank you so much for your assistance.

Margaret Andrews

When Kelley (the bride) saw your (product), she knew that was what she wanted. Her mind was made up. We are so excited ...They represent so much for a theme for a wedding!  ... they are so elegant looking. I can't wait to see all the tables set up!! We'll send you a picture. Thank You.

Ellen S., Hermitage, PA

Everyone said it was prettiest centerpiece they had ever seen ... guests were crazy about them. Most of the guests even took the (items) we ordered for people who had helped. I would like to place another order...

L. Hwang & B. Vuong, Alhambra, CA

We are so excited!!!! The best part is that they are so original :) We have NEVER seen them at any of the weddings or other parties we have been to over the years! They will be such a compliment towards our big day~ Thanks again!!!

L. Cucci, Newton MA

We are excited about what we believe the over all impression the center pieces will make. As is the florist whom I have taken pictures to from your web site along with suggested display ideas. She was most impressed saying she had never seen anything like them and was anxious to work with them. I thought perhaps you would like to hear this. :) Regards,

Cynthia C., Palatine, IL

Your customer service has been excellent. ... just beautiful.

Cheryl J., Bethlehem, PA

... (centerpieces) were FABULOUS! Thank you very much!

Jackeleen O., San Juan, PR

Thank you!! I received my initial order last weekend and have decided that I like them so much, that not only will I be using them at my bridal shower, taking place this week, but that I would also like to use them for centerpieces at my wedding. Therefore, you will see that I have recently placed an order .... Thank you!!

Cherie K., Dalton, OH

... I can't wait to see them as the centerpieces for our wedding!

Libby S., Massapequa, NY

I just wanted to send you an email and let you know that we received our (order) and they were the most beautiful wedding centerpieces. Our guests really enjoyed them and the lucky ones who were able to take them home were ecstatic. Thanks for your wonderful customer service and making my wedding day beautiful!

Joanie C., Mount Laurel, N.J. 

... an absolute hit at my wedding! They were beautiful!  I have given your website to everyone, my florist, my photographer and the place where my reception was held. Everyone loved them!

Brenda G., Saugus, MA

Hello, My name is Irma Robles and I just got married this weekend. (September 17th).  Everybody kept complimenting me on such an elegant and unusual centerpiece. THEY LOOKED SO BEAUTIFUL, I can't describe how beautiful they looked. So many of my guest wanted one of them but i didn't have enough for so many, so I will be ordering some soon for my closest friends that weren't able to get one. Thank you for making my day such a Beautiful Event!!

Irma Robles, Oxnard, CA

My colors were navy and silver ... all white flowers, they were on round display mirrors with 3 small votive candles on each centerpiece. It was so beautiful! I hope you can get a good idea. OK I will scoot for now ... Again thank you for ALL YOUR WONDERFUL HELP, I truly appreciate all that you did to assist me, you were priceless! Let me know what you think (of my photos).

Mrs. Jennifer G., Plantation FL

I used your swan vases for my wedding in October. They were a HUGE hit!! Everyone loved them, especially me! but me & my maid of honor ended up being the ones that left the reception without a centerpiece! I loved them and they gave the touch of elegance I was looking for!

Melinda A., Old Greenwich, CT

I have sent a picture of me and my new husband with the crystal (stems)... as you will see I opted to go with just the crystals no flowers. I am going to send you a couple more that are better but this one was already saved in my computer ... Again thank you for ALL YOUR WONDERFUL HELP, I truly appreciate all that you did to assist me, you were priceless!

Jennifer G

Our plan is to incorporate the (Bouquet Fantasy) crystal stems into a Irish Flora Brides bouquet. We anticipate it will be beautiful ...

Cynthia C., Palatine, IL

I got it !!! ... it's BEAUTIFUL!! Thank you! ...

Tamika C., Warren, MI

I received my order today and I had to write to say how pleased I was! The crystals look too beautiful for words and I can't wait for my wedding day to see them in my bouquet!! Thank you for your wonderful service.

Linda H., Houston TX

Cynthia,(customer service) thank you so much. I received my crystal stems and they are absolutely magnificent! They are beautiful! ... Thank you so much for your time, patience and attention... I really appreciate it and want you to come to the wedding! Thank you SO much. Know that a great appreciation and note of gratitude will be on your behalf at my wedding and if anyone asks about my bouquets, I will tell them about you and (Cynthia) I call you my friend! Have a blessed day.

Lynette H. , Bronx, NY

...The crystal (stems)are amazing! I'm especially pleased with the boutonnier I purchased for my groom. :-)

Jackie L., Vancouver WA

I received the fantasy bouquet, and it is absolutely gorgeous! This is the second time I have ordered from you, and the first time I purchased the mixed bouquet - I love this one even better with the all colored crystals (all starlight). I also wanted to commend you on the superb presentation ... so lovely in the gift box ... No doubt I will be purchasing from you again, with one more daughter to go! Thanks again.

Cindy Klein, Willis, TX

I received the Crystal stems. They're beautiful.

Deborah K., Norcross GA

Received the crystals today for my daughter's bridal bouquet. They are just stunning! Thank you so much. Don't be surprised if you hear from our Florist! She can't wait to see them and I know she will be as thrilled as we are! Thank you.


Lorraine D., Billerica, MA

My Swan vases arrived and they look great. Thanks.

Katie C., Woburn, MA

Hi there, I just wanted to let you all know that our Swans arrived on thursday afternoon, and I must say that they are some of the most beautiful ... we have ever seen. All of them arrived intact. They will certainly be the showcase of our wedding. Thank you soooo much for a job well done ... Thank you guys so much again.

Kevin and April Christo, Alberta, Canada

Thank you ... (glass swan vases)

Linda R., Coral Springs, FL

Thank you so much they  are lovely!!

Esmeralda C., San Diego, CA

... maybe I can order extra 2 (swan vases) they are very nice thank you.

Ethel P., Madera, CA

Hi, I just want to thank your company for doing an amazing job on the (oversized paper) flowers that I ordered. They were perfect and everyone loved them!

Valerie P., Belle Mead, NJ

Have recieved the the replacements Swans in perfect condition thank you very much for your prompt attention.

Ethel P., Madera, CA 

My order arrived with no damage - they are absolutely beautiful!

Barbara K., St. Augustine, FL

Thanks agian for all your help. Its very much appreciated. Here is a 10 out of 10 for customer service. Bye for now.

Charl Marais, Ireland
 
Received the crystal ropes and tree branches and they are wonderful. Decided to add crystals to the invitations.  Please advise on 1" Swarovski vs yours for this purpose.  Also would like to consider scatter crystals for 17 tables.  Thank you for your prompt order last week.  

P. Levinson, Celebration Fl
Crystals Chains Loose Crystals Bouquet Crystals Floral Stands Metal Trees Hanging Candles Acrylic Crystals Info MPE
These are all real testimonials from our files in our office. We have been internet selling for over 8 years and selling our lovely hand blown glass swan vase centerpieces for over 10 years.
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